Fees Payment Terms

Easy Read Version

Why We Charge Fees

We charge fees to cover extra costs like:

• Materials and supplies

• Hiring venues

• External tutors

We aim to keep fees fair and reasonable.

What You May Be Charged For

• Regular activity fees

• One-off workshops or short courses

• Sports subs

• Special events (e.g. Christmas party)

• Extra costs (e.g. art canvases, tickets or refreshments for trips)

Invoices

• You’ll get an invoice at the end of each term.

• It lists the activities and/or extra costs you’re being charged for.

• Sent by email (or post if needed).

How to Pay
No cash or cheques accepted. Choose one of these methods:

1. Direct Deposit

Bank: Westpac
Name: SPAN Charitable Trust
Account: 03-1704-0029498-00

2. Eftpos

Pay at the SkillWise office

3. Regular Instalments

Email: info@skillwise.org.nz
Let us know: amount, how often, and what it’s for

4. Prepay with a Lump Sum

Example: pay $200 at the start of the year to use throughout

When to Pay

• Payment is due by the 20th of the month.

• If you get the invoice less than 21 days before the 20th, it’s due the next month’s 20th.

• You’ll get:
o An email reminder 7 days before it’s due
o Weekly reminders and a phone follow-up if unpaid

If You Don’t Pay

If no payment is made within 30 days:

We’ll talk with you and/or your support person

Possible steps:

  • Change to lower-cost activities

  • Set up a payment plan

  • Stop attending paid group activities

Repeat non-payment or going beyond 30 days:

• May limit access to future paid activities

• A Community Facilitator will meet with you before signing up for paid activities again

• If the payment plan isn’t followed, you will be removed from the activity

If SkillWise Cancels or Closes

• No charges for public holidays or scheduled closures

• No charges if SkillWise cancels an activity

If You Don’t Attend

Applies to sickness or personal reasons:

• You still pay for the missed session (unless charges are not incurred i.e. golf)

• This is because costs (venue, tutor, materials) are based on planned attendance

Long Absences

For extended illness, hospital stays, or long trips:

• We’ll review your situation

• May pause charges or remove you from the activity

Refunds & Credits

• Credits will show in your next invoice

• Refunds go back to the original payment account

• Or, you can choose to donate the credit to SkillWise 😊