Fees Payment Terms
Easy Read Version
Why We Charge Fees
We charge fees to cover extra costs like:
• Materials and supplies
• Hiring venues
• External tutors
We aim to keep fees fair and reasonable.
What You May Be Charged For
• Regular activity fees
• One-off workshops or short courses
• Sports subs
• Special events (e.g. Christmas party)
• Extra costs (e.g. art canvases, tickets or refreshments for trips)
Invoices
• You’ll get an invoice at the end of each term.
• It lists the activities and/or extra costs you’re being charged for.
• Sent by email (or post if needed).
How to Pay
No cash or cheques accepted. Choose one of these methods:
1. Direct Deposit
Bank: Westpac
Name: SPAN Charitable Trust
Account: 03-1704-0029498-00
2. Eftpos
Pay at the SkillWise office
3. Regular Instalments
Email: info@skillwise.org.nz
Let us know: amount, how often, and what it’s for
4. Prepay with a Lump Sum
Example: pay $200 at the start of the year to use throughout
When to Pay
• Payment is due by the 20th of the month.
• If you get the invoice less than 21 days before the 20th, it’s due the next month’s 20th.
• You’ll get:
o An email reminder 7 days before it’s due
o Weekly reminders and a phone follow-up if unpaid
If You Don’t Pay
If no payment is made within 30 days:
We’ll talk with you and/or your support person
Possible steps:
Change to lower-cost activities
Set up a payment plan
Stop attending paid group activities
Repeat non-payment or going beyond 30 days:
• May limit access to future paid activities
• A Community Facilitator will meet with you before signing up for paid activities again
• If the payment plan isn’t followed, you will be removed from the activity
If SkillWise Cancels or Closes
• No charges for public holidays or scheduled closures
• No charges if SkillWise cancels an activity
If You Don’t Attend
Applies to sickness or personal reasons:
• You still pay for the missed session (unless charges are not incurred i.e. golf)
• This is because costs (venue, tutor, materials) are based on planned attendance
Long Absences
For extended illness, hospital stays, or long trips:
• We’ll review your situation
• May pause charges or remove you from the activity
Refunds & Credits
• Credits will show in your next invoice
• Refunds go back to the original payment account
• Or, you can choose to donate the credit to SkillWise 😊